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Tools Zoho Lens
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Zoho Lens

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Zoho Lens is an augmented reality remote assistance platform that enables technical experts to guide field technicians and customers through complex procedures using AR technology and real-time collaboration. The platform allows experts to see what technicians see through mobile device cameras and provide visual guidance, annotations, and instructions overlaid on the real-world environment. Technical support teams can troubleshoot equipment, guide maintenance procedures, and provide training through immersive AR experiences that improve problem resolution efficiency and knowledge transfer. The system includes session recording, multi-user collaboration, and integration with support systems that enhance remote assistance capabilities and documentation. Zoho Lens helps organizations reduce travel costs, improve first-time fix rates, and enhance technical support quality through innovative augmented reality assistance.
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Zoho Lens is an augmented reality remote assistance platform that enables technical experts to guide field technicians and customers through complex procedures using AR technology and real-time collaboration. The platform allows experts to see what technicians see through mobile device cameras and provide visual guidance, annotations, and instructions overlaid on the real-world environment. Technical support teams can troubleshoot equipment, guide maintenance procedures, and provide training through immersive AR experiences that improve problem resolution efficiency and knowledge transfer. The system includes session recording, multi-user collaboration, and integration with support systems that enhance remote assistance capabilities and documentation. Zoho Lens helps organizations reduce travel costs, improve first-time fix rates, and enhance technical support quality through innovative augmented reality assistance.
Zoho Lens is an augmented reality remote assistance platform that enables technical experts to guide field technicians and customers through complex procedures using AR technology and real-time collaboration. The platform allows experts to see what technicians see through mobile device cameras and provide visual guidance, annotations, and instructions overlaid on the real-world environment. Technical support teams can troubleshoot equipment, guide maintenance procedures, and provide training through immersive AR experiences that improve problem resolution efficiency and knowledge transfer. The system includes session recording, multi-user collaboration, and integration with support systems that enhance remote assistance capabilities and documentation. Zoho Lens helps organizations reduce travel costs, improve first-time fix rates, and enhance technical support quality through innovative augmented reality assistance.

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